Privacy Policy

1. Who We Are

PlotMarket (“PlotMarket”, “we”, “us”, “our”) is a venture by Land Prospects Ltd, based in Preston, Lancashire.

Land Prospects Ltd is the data controller for the personal data you provide to us via this website.

2. Data We Collect

We collect the following categories of personal data:

• Identity data: first name, last name, company name
• Contact data: email address, phone number, postal address
• Account data: username, password (hashed), account preferences
• Transaction data: payments, subscriptions, invoices
• Technical data: IP address, browser type, operating system, referral URLs
• Usage data: pages visited, search queries, listing views, time on site
• Marketing preferences: opt-in/out records

3. How We Use Your Data

We use your personal data to:

• Provide, operate and improve the PlotMarket platform
• Process and manage your listings, enquiries and subscriptions
• Facilitate communications between landowners and developers
• Process payments via our third-party payment processor (Stripe)
• Send transactional emails relating to your account activity
• Send marketing communications where you have given consent
• Comply with our legal and regulatory obligations
• Prevent fraud and ensure platform security

4. Legal Basis

Our legal bases for processing your data under the UK GDPR are:

• Contract: where processing is necessary to provide the service you have requested
• Legitimate interests: to improve our service, prevent fraud, and communicate with users
• Consent: for marketing communications and non-essential cookies
• Legal obligation: where required by law

5. Sharing Your Data

We share your data only as necessary:

• Supabase: cloud database and authentication (EU data centres)
• Stripe: payment processing (PCI-DSS compliant)
• Resend: transactional email delivery
• Vercel: website hosting (EU region)

We do not sell your personal data to third parties.

6. Retention

We retain your personal data for as long as your account is active and for a period of 6 years thereafter for accounting and legal purposes. Enquiry data is retained for 3 years. Marketing consent records are retained for 5 years.

7. Your Rights

Under UK GDPR, you have the right to:

• Access a copy of your personal data
• Correct inaccurate data
• Request erasure (“right to be forgotten”)
• Object to processing
• Restrict processing
• Data portability
• Withdraw consent at any time

To exercise any right, contact us at privacy@plotmarket.co.uk. We will respond within 30 days.

8. Cookies

We use cookies to operate the platform and analyse usage. For full details, please see our Cookie Policy.

9. Contact & Complaints

Our Data Protection contact is: privacy@plotmarket.co.uk

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.